![]() ![]() This is reported by the pharmacy to OptumRx at least every 3 years for credentialing. Language(s), other than English, that a pharmacy or staff can speak. Make an appointment and get what you need. Get live, in-person support or shop with a specialist. Even more reasons to shop with us Get the Optimum store experience. We pride ourselves in delivering 24/7 customer service with over 100 local stores ready to support you in the communities we serve. OptumRx reviews all this information at least every 3 years for credentialing. Enter ZIP or City to find a location near you. Network pharmacies must confirm some information to OptumRx at least every 3 years (name, address, phone number, gender, languages spoken) for the directory. ![]() If you have any questions about a network pharmacy, contact the pharmacy or call the phone number on your ID card. They must supply updated information to OptumRx at least every 3 years. Paper copies are not available to non-members.Īll network pharmacies must meet National Committee for Quality Assurance credentialing standards. Members can get a paper copy of the directory at no cost by calling the phone number on their ID card. The promotional code OPTFSA7, OPTHSA5 and OPTHRA7 cannot be applied to previously placed orders, and cannot be combined with other promotional codes. Please contact your plan administrator with questions about enrollment or plan restrictions. To confirm if a pharmacy is in the network, call the pharmacy or the phone number on your ID card. Please contact a legal or tax professional for advice on eligibility, tax treatment, and restrictions. Pharmacies may have been added or removed from our network after the last update. Optimum Cable Television Service Internet Services Mobile Phone. The directory is correct at the time of update. We do not endorse a pharmacy, doctor or health care worker. We give general information about pharmacies. Send an email to we get a report we will contact the pharmacy to verify all information.įor wrong provider information in Illinois, call the Illinois Office of Consumer Health Insurance at 1-87. ![]() View and pay your bills, see when the tech will arrive at your home, find Optimum. For all other inquiries, see your contact options here or refer to the phone number of your prescription label or member ID card. Optimum Support App lets you manage your account from your mobile device. NOTE: THIS FORM SHOULD BE USED SOLELY FOR REPORTING INCORRECT PHARMACY INFORMATION.Use the “Report Incorrect Information” link on the pharmacy detail page.Tell us about wrong information on the pharmacy directory. Our mailing address: Mailing address for claim reimbursement If you are having a medical crisis, please call 911, or contact your local emergency assistance service immediately. Physician Contacts: Prior authorization or exception request: 1-80, option 2 Visit Specialty Pharmacy at - For technical website issues or password resets: 1-80 Medicare Advantage Prescription Drug plan members (MAPD): 1-87 Medicare Prescription Drug Plan Members (PDP): 1-87 You only need to give your street address and apartment number to get started. Call the phone numbers below to check eligibility. ![]() We're here to help you answer questions and gather any feedback electronically, by phone or mail. Give us a call.Ĭustomer service, home delivery: 1-80 Pharmacists:Īvailable 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. Queens Staten Island Enrollment Who can enroll in Big Apple Connect Residents living in the NYCHA developments listed above are eligible. Allow up to ten minutes for the router to properly reboot before checking internet functionality.We value your opinion and want to make managing your prescription benefits a smooth process. To manually reset your router first unplug the equipment from its power source, wait ten seconds, and replug the equipment back in. If you are still experiencing spotty connection in certain rooms in your home, consider a Wi-Fi extender to optimize the speed and range of your connection in trouble areas. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. For exigent circumstances involving an imminent threat to life or serious bodily injury to an Optimum or Lightpath subscriber, Law Enforcement may contact Yaana directly (24 hours a day) at: (800)-291-2491 or by email. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. If you are curious if your internet trouble is related to service outages, login to your Optimum account and navigate to “Service Status” for updates on potential outages. Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact an Optimum representative. ![]()
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